Refund policy and 60-day guarantee
The guarantee
Every SodaTide order includes a 60-day, 100% money-back guarantee. The checkout describes it as a full refund if you are not happy, for any reason, within 60 days.
How to claim it
- Contact customer care at +1 (507) 448-8190 or contact@customercs.com within 60 days.
- Give your order number and ask for return instructions.
- Follow their instructions for returning bottles, including empty ones if asked.
- Ship with tracking and keep all emails and receipts.
Good to know
- Shipping fees are usually not refunded; ask support.
- Put day 50 in your calendar when the order arrives.
- Refunds are handled by the seller, not by this website.
See also which SodaTide bundle makes sense.